Our Business is all about Customer Service

We are proud of our reputation. Having a national award and being finalists of the most prestigious Security Sector awards in 2018, 2019, 2020 and 2021 in the country means we are doing something right.

Rated very highly on CheckATrade and Google with independent reviews, SmartInstall go the extra mile to ensure customer satisfaction. Check out some real customer reviews below.

Customer Reviews ★★★★★

I got the base system installed in my flat, and added the smoke and flood detection. Being on my own, I feel more comfortable knowing my parents will get an alert as well as me if something happens – L.B. Oldbury

The SmartInstall service was excellent, the install team left my house without any mess having installed the system and shown me how to use it. Its so easy to use with the App and remote controls – P.S. Dorridge

Installing the SmartInstall Care Alert System at my elderly mothers has given us both peace of mind, knowing that a simple press of a button will alert me and my brothers if she is in trouble – M.S. Sutton

After being burgled, we had CCTV and an alarm system fitted. The ability to check the cameras any time of day and the remote setting of the alarm system is brilliant – J.S. Bromsgrove

Real value for money and so easy to use. We added extra motion detectors to our order, as well as a CCTV system for the front and back of our house – E.V. Moseley

I am very pleased with my SmartInstall alarm system and smoke detectors – having the ability to alarm my house at night from my phone, and still walk around upstairs knowing the downstairs is protected has made me sleep a lot more comfortable in my own home – S.L. Stourbridge

Excellent service product and communication. Job done in timely professional manner , would not hesitate to recommend – P.C. Sutton

Absolutely tremendous service from start to finish. James an carl were amazing. I would have no issues recommending these guys to anyone. Totally professional – R.S. Leicester

Very professional service. The engineer turned up on time. Installed the alarm quickly and cleaned up any debris from drilling. Explained how the system worked and answered any questions. Would definitely recommend Smart Install to colleagues and friends – D.C. Cawston

Unbelievably great service! I called Smart install at 11am got some great advise over the phone, Booked in a visit and by 3pm the same day the install was completed. The service and quality were exceptional, the system was installed with no mess and training provided, Carl even set up the mobile app for us. Professional friendly efficient. – P.C. Sutton Coldfield

Professionally installed with a simple and easy process to achieve the results required. The installation did not take long and the product is of a very high quality. Job very well done! – J.H. Dordon